Questions we hear most

We are in network with some PPO plans and out of network with others. The fees page lists the plan types and how we handle the rest. We check your dental benefits before your first visit and tell you what we find.

You get a written estimate before treatment, and you can ask for one when you schedule. The fees page explains self-pay.

Yes. We see patients with Medicaid or CHIP dental coverage. Call and we'll check your plan before the first visit.

Most people feel pressure and some tenderness. We numb the area when it's needed, you can ask for a break at any time, and we stop when you ask.

The dentist decides from your exam. Some people come twice a year, some more often, some less. X-rays are taken only when the dentist needs them.

A longer cleaning of the roots of the teeth under the gums, usually over two visits, for gums that have pulled away. The dentist will show you why they suggest it.

Yes, from about age two. Care for children here is provided by general dentists, and a caregiver can stay for the whole visit.

Swelling that spreads to the face, eye or neck, trouble breathing or swallowing, a serious blow to the head or bleeding that won't stop needs emergency care now: go to an emergency room or call 911. For a broken or knocked-out tooth, or a toothache, call us.

We offer nitrous oxide for some visits. The dentist gives it and stays in the room. We don't offer IV sedation, oral sedation or general anesthesia, and we'll tell you early if a patient needs it.

Yes. You can ask for one at any time, and we give one in advance to anyone paying without insurance.

Yes. Bring them, and tell us what words, signs or pictures the patient uses. We'll use them.

We say so early. We can help you find a dentist who offers general anesthesia, and we'll send records you ask us to send.

Call or text us as early as you can. Changing a visit is fine, and so is rescheduling after a hard day.